All goods are transported or carried at “Owner’s Risk.” This means that Christchurch Movers will not provide compensation for loss or damage to goods unless caused by intentional misconduct.
If you decide NOT to provide insurance coverage, you assume full liability for any loss or damage to your goods incurred during the period of transit. This includes, but is not limited to, damages to internal or external fittings, windows, floors, and wall coverings at both the collection and delivery locations.
We strongly recommend that all customers consider obtaining transit insurance. This can be arranged through us or via your preferred insurance provider.
2.1 Prices for goods and services are determined by Christchurch Movers and will be specified on the front of the invoice provided.
2.2 In addition to the the total net price of the goods and/or services, The buyer shall pay GST, applicable taxes, duties, fees, transport, postage, and packaging costs as determined by Christchurch Movers in respect of the Goods and/or Services ordered by the Buyer (“the Buyer’s Order”) together with any GST thereon (called “the Total Price”).
2.3 Payment is due upon delivery unless Christchurch Movers has entered into a written credit agreement with the buyer authorising payment on other terms. If a credit arrangement exists, payment must be made strictly according to the agreed terms.
2.4 If the Buyer commits an act of bankruptcy, compounds or arranges with all or a number of its creditors or being a company has a receiver appointed or goes into liquidation whether voluntarily or otherwise, then all outstanding payments become immediately due. The parties acknowledge that the performance of this clause is essential to Christchurch Movers.
2.5 In cases of overdue payments:
2.5.1 The full amount for delivered goods and/or services becomes immediately due and payable to Christchurch Movers without further notice in respect thereof, and
2.5.2 Interest of 24% per annum will be applied to overdue amounts, calculated daily from the due date for payment until payment is received in full by Christchurch Movers, and
2.5.3 The Buyer is responsible for all legal costs (including Solicitor/Client costs) incurred by Christchurch Movers in recovering payments.
3.1 Christchurch Movers will deliver goods and services as soon as reasonably practicable after acceptance of the Buyers Order.
3.2 Delivery is considered complete when goods are provided to the Buyer, their agent, or an authorised carrier, whether expressly or impliedly and whether in writing or orally.
3.3 Services are deemed delivered upon completion.
3.4 Proposed delivery dates made by Christchurch Movers whether orally or or in the sales invoice or in any other form are estimates only and for reference only and not at all binding. Christchurch Movers will take all reasonable steps to comply with proposed timelines.
3.5 Unless stated otherwise in writing, all goods are transported at Owner’s Risk, as per the Carriage of Goods Act 1979.
4.1 Christchurch Movers can offer full transit insurance through partner brokers and providers of transit insurance, with no commission fees. Contact us for details.
4.2 Despite our best efforts, minor scuffs and marks on internal walls or stairwells may occur, particularly with larger items. While these risks are low, these remain the Buyer’s responsibility and are not covered under insurance.
4.3 Christchurch Movers does not accept liability for damages to driveways, sewage installations, underground pipes, cables, footpaths, or overhanging power and telephone lines. If our team is instructed to drive across such areas, the Buyer assumes all responsibility for potential damage.
5.1 Christchurch Movers is not liable for damages caused by third parties. In the event of an accident where another party is found to be at fault, the Buyer must seek compensation directly from the responsible party’s insurer.
6.1 Prepaid bookings canceled with at least 7 days’ notice are subject to a minimum cancellation fee. For local deliveries this will consist of a one-hour time fee and a $60 call-out fee unless advised otherwise
6.2 Cancellations made with less than 7 days’ notice will incur a minimum 25% cancellation fee, with the final fee determined based on costs incurred in reserving capacity and making arrangements.
7.1 Any disputes regarding these terms must be actively negotiated in good faith between the Buyer and Christchurch Movers with a view to a speedy resolution if the dispute.
7.2 If an agreement between Christchurch Movers and the Buyer cannot be reached, both parties agree to attempt mediation or similar informal dispute resolution methods.
7.3 If no resolution is achieved within five (5) business days, the dispute will be referred to arbitration pursuant under the Arbitration Act 1996 or any statutory provisions relating to arbitration.
8.1 Christchurch Movers is not liable for any direct or indirect losses arising from contract breaches, cancellations, or negligence on the part of Christchurch Movers, its servants, agents or contractors, nor shall Christchurch Movers be liable for any loss, damage or injury caused to the Buyer’s servants, agents, contractors, buyers, visitors, tenants, trespassers or other persons.
8.2 The Buyer agrees to indemnify Christchurch Movers against any claims from third parties related to services provided.
9.1 This agreement and these Terms & Conditions of Sale are governed by New Zealand law. Any legal disputes will be subject to the jurisdiction of New Zealand courts.
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